Hope Chest for Breast Cancer
About Us
The Hope Chest for Breast Cancer is a social entrepreneur. We provide support to underserved women touched by breast cancer through the sale of upscale furniture, decorative accessories, and designer women's clothing that is donated to our retail stores. Put yourself in the shoes of a single mom, working two jobs to support her family and hearing those words "you have breast cancer!" You manage somehow to have your surgery and start your chemotherapy. And the second shoe falls: you cannot work because the chemo is making you too sick to even stand up. You use up what little savings you have and the rent is due and the electricity is going to be turned off. This is where the Hope Chest for Breast Cancer programs come in. We help you though this emergency situation by paying your rent and your electric bill so you can concentrate on taking care of your health.Since the first Hope Chest store opened in 2003, we have funded over a half million dollars worth of breast cancer related projects in the Twin Cities. Examples of these include providing financial support to working-poor women who are in treatment for breast cancer and cannot work. Our funds will pay for rent, utilities, food, and transportation to treatment, etc. We have worked with the University of Minnesota Breast Cancer Center to develop programs to educate underserved women in the importance of early detection. Many of these programs targeted our immigrant population and are both language-specific and culturally appropriate. Last summer we opened the Hope Chest Breast Center® of North Memorial Hospital. North Memorial provides service to the north Minneapolis area and now has a breast center available to provide compassionate breast health care. We are funding a delivered meals program that provides healthy food, while being sensitive to strong odors and tastes that make it difficult, if not impossible, for underserved women with breast cancer to meet their nutritional needs. We also will pay co-pays for early detection mammograms to those who cannot afford to pay.
Why We Need a New Website
Our ambitious goal of providing $10,000,000 each year to support breast cancer causes cannot come close to reality without a new website. A new website is mandatory for the Hope Chest to move to the next step in funds generation that will allow us manage and communicate with all of our stake holders. There are several different stakeholders involved in the success of Hope Chest business and who will be utilizing the website:1. Foundation: the not for profit foundation is located in the Twin Cities and is the governing board for the organization
2. Underserved women, who have been touched by breast cancer and are in need of the kind of assistance the Hope Chest provides. This also includes their caregivers and the nurse navigators and social workers that support them
3. Local advisory boards: each community that has a Hope Chest for Breast Cancer Retail store will also have an advisory board to direct the disbursements of funds in that community and to raise additional funds
4. Franchisor: the franchising arm also resides in the Twin Cities and is responsible for the process of franchising and the management of the existing stores
5. Franchisees/storeowners: the people who open stores and manage them across the country
Current situation: Our existing website is cumbersome to use and is not intuitive. It requires a programmer to make any changes to it. We do not have any IT experts on staff and must go to an outside provider even to change a simple price of a ticket. Except for our company branding, we do not like anything about the current site. We have a limited (almost nonexistent) and archaic e-commerce capability.
General Web Needs
1.Hope Chest Branding is good; do not wish to change this (our pro bono advertising company can provide templates)
2. Professional site design that reflects Hope Chest’s brand and message
3. An application that allows us to create and update web content without needing to know any programming languages.
Need to separate content from the layout. Users creating content will not have to think about layout or design.
4. Option to select various types of layout templates with flexibility.
5. Need to enter content and edit it and have it appear on our web site with the same “look and feel” as the rest of the site.
6. System web-based so it can be done from home or office
7. A scalable Web platform to serve as a solid foundation for future growth; flexibility to add capabilities as we become aware of them
8. Intuitive site navigation that’s easy to use and keeps visitors on our site; simplicity of use
9. Ecommerce implementation for merchandise and event ticket purchases and donations; credit card processing and approval; apply credit card fees and sales revenue to a specific location, store or function
10. Capture email addresses when people come to the site
11. Website optimization to bring the Hope Chest and individual items for sale to the forefront
We realize that our wish list may be more than can be accomplished in a 24 hour period; however we think it is important for the technical experts who will be working with us to see that we have a good, conceptual understanding of what is needed with our new website to move us to the next stage in our business.
Stakeholders and what they need from the website
1. Hope Chest for Breast Cancer generic
A. Business model
B. Who we are
C. How we help (generic description)
D. Who we help (generic description)
2. Foundation/advisory board by location
A. Who we are (repeat from # 1)
B. How we help (repeat from # 1)
C. Who we help (repeat from # 1)
D. Members by location
E. Staff bios and contact info
F. Grant process by location
1. Criteria
2. How to apply
3. On line application
4. Recipients by year
G. Present current cause related projects by location
1. What they are
2. Link to their sites
3. Pictures
4. Inspirational stories/testimonials
5. Thank you letters and notes
H. Foundation volunteer opportunities by location
1. Types of opportunities
2. Register on line
3. Chat room for volunteers
4. Online scheduling for volunteers
I. Hope Chest Honorees: donate in memory or in honor of someone
J. Major donors and sponsors: list and link to their sites by location
K. How to donate; how to become a corporate sponsor
L. Events (fund raising and promotions) by locations
1. Current events
a. Description
b. Registration online; purchase tickets on line and track them
c. Acknowledgement
2. Past Events
a. Description
b. Success/results
M. How to volunteer for events or projects
N. Group chat room by location
O. Group chat room amongst all Advisory boards
3. Underserved women touched by breast cancer and their support team who need the type of support that we provide.
A. Description of support
B. Qualifications
C. How to apply
4. Individual Stores/franchisees: each site with similar pages but location specific information
A. Locations (ability to click on a map to find locations); map quest capability by location
B. Home page for each location
1. Staff bios and contact information
C. Services provided
D. Directions, hours, etc.
E. Events
1. Upcoming events
a. Description
b. Purchase tickets on line and track them; apply appropriate sales tax depending on location
c. Acknowledgement
2. Past Events
F. How you can help
1. Host an event at the stores
2. Host an event at your home
3. Host an event at your business
G. Media
1. Current press releases
2. Past press releases
3. Media kit
a. About Founder
b. Fact Sheet
c. About the store
4. Link to video cuts of interviews
H. Subscribe to email list/newsletter list
I. Special items for sale
1. Shopping cart that allows stores to put items for sale on the internet
2. Upload and caption images
3. Pictures
4. Descriptions and prices
5. Ability to request more information
6. Ability to purchase on line
7. Ability to apply appropriate sales tax depending on location
8. Ability to calculate shipping and total cost
9. Auto response on purchases
J. Volunteer opportunities
1. Describe opportunities
2. How to sign up
3. Auto response
K. How to donate items
1. Description of items we take
2. Request a pick up
a. Auto response
b. Reschedule a pickup
L. Our plan is to sell merchandise on EBay now and to potentially move to a store on our site; need a way to link back and forth
5. Franchisor
A Home page
B. Communication with potential franchisees
1. Marketing: Why, what, who, how
2. Where we are looking for franchises
3. Request a conversation
4. Automatic response: Thank you for your interest….
5. Online application
6. Secure place to send applicants (often one time access) to get confidential documents
C. Communicate with existing franchisees
1. Secure site
2. Franchisees as a group
a. Chat room
b. Special events for franchisees
c. New programs announcement
d. Marketing material
1. Print on demand
2. Order
e. Merchandise sharing
3. Individual franchisees
a. Send monthly reports
b. Communicate confidential information
Messages From Supporters
When the judges choose which non-profits will be selected to participate in this year's F1 Challenge they will take into account testimonials from beneficiaries, donors, volunteers, board members and other
Hope Chest for Breast Cancer3850 Shoreline Drive
Orono/Navarre, MN 55391


